Shell Recharge 使用指南 User Guide
- 新手提示 Tips for new user
- 充電站收費 Charging Pricing
- 充電站位置 Charging Station Location
- 使用說明 User Manual
- 聯絡方式 Contact us
- 常見問題 FAQ
新手提示
Tip for New User
Tip for New User
- Shell Recharge 充電站不設免費充電 （K11 Musea AC 充電除外）
Shell Recharge does not provide free charging service （Except K11 Musea AC Chargers) - 所有收費充電站有超時佔用費，充電服務完成後，繼續佔用充電站會有相關的費用，並在下一次充電時一併支付。
After charging service complete, our Charging Station will charge the user Occupancy Penalty Fee accordingly. The Fee will be paid at next transaction. - 充電不成功充電不會扣取任何費用，如有遇上充電不成功，可以拔槍重新充電。
Payment will not be proceed if charging is not success. If charging is not success, unplug the cable and retry. - 手機信號較差的埸地會有 免費WI-FI提供
Free Wifi is provided at the charging station with weak mobile signal.
充電站收費
Charging Station Pricing
地區 Region | 充電站 Charging Station | 地址 Address | 充電服務及收費 Charging Service and Fee | 快速充電,Fast-Charge | 中速充電,Mid-Charge | Coming Soon? |
港島 HK Island | K11 Atelier | 北角英王道728號, B3層 B3, 728 King’s Road, North Point |
| DC 50-100kW x 2 |
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| 赤柱廣場 Stanley Plaza | 赤柱佳美道23號赤柱廣場停車場L3層 L3/F, Stanley Plaza car park, 23 Carmel Road, Stanley | DC 60-120kW x 6 | AC 7kW x 28 |
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| 興華廣場Hing Wah Plaza | 11號 Wan Tsui Rd, Chai Wan |
| DC 60-120kW x 4 | AC 7kW x 14 | Coming Soon |
九龍 Kowloon | 中港城 China Hong Kong City | 九龍廣東道33號 33 Canton Rd, Tsim Sha Tsui | DC120-300kW x 1, DC 60-120kW x 3 |
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| 康宏廣埸 Concordia | 尖沙咀康達徑康宏廣埸三樓 3/F Carpark, Concordia Plaza, Hong Tat Path, Tsim Sha Tsui East | DC 30-60kW x 2, DC 60-120kW x 2 |
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| K11人文購物藝術館 K11 MUSEA | 尖沙咀梳士巴利道18號, B4 B4, 18 Salisbury Road, Tsim Sha Tsui | DC 50-100kW x 4 | AC 11kW x 6 |
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| K11 購物藝術館 K11 Art Mall | 尖沙咀河內道18號, B4層 B4, 18 Hanoi Road, Tsim Sha Tsui | DC 24kW x 3 | AC 4kW x 2 |
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| 現祟山 Lionsrise Mall | 黃大仙親仁街五號 5 Chun Yan Street, Wong Tai Sin | DC 60-120kW x 2 |
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| 黃大仙中心南館(A) Temple Mall South(A) | 黃大仙正德街103號黃大仙中心南館 停車場2樓 2/F, Temple Mall South car park, 103 Ching Tak Street, Wong Tai Sin | DC 60-120kW x 2 | AC 7kW x 10 |
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| 樂富邨Lok Fu Estate | 九龍黃大仙區樂富聯合道198號198 Junction Road, Wang Tau Hom, Kowloon |
| AC 7kW x 8 |
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| 樂富生活創庫Lok Fu (UNY) | 黃大仙橫頭磡聯合道198號樂富廣場停車場LG層LG/F, Lok Fu Place car park, 198 Junction Rd, Wong Tai Sin | DC 60-120kW x 8 | AC 7kW x 12 |
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| 樂富B區Lok Fu Zone B | 九龍橫頭磡聯合道198號樂富廣場Lok Fu Place, 198 Junction Road, Wang Tau Hom, Kowloon | DC 60-120kW x 6 | AC 7kW x 6 | Coming Soon | |
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| 愛民邨Oi Man Estate | 九龍何文田忠孝街60號愛民廣場Oi Man Plaza, 60 Chung Hau Street, Ho Man Tin, Kowloon | DC 60-120kW x 4 | AC 7kW x 6 | Coming Soon | |
| 高俊苑Ko Chun Court | 油塘高超道23號停車場Car Park, 23 Ko Chiu Road, Yau Tong |
| AC 7kW x 14 |
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| 南昌薈 Nam Cheong Place | Sham Shui Po, Sai Chuen Rd, 19號南昌薈 |
| DC 60-120kW x 4 | AC 7kW x 6 | Coming Soon |
| 寶達商場 Po Tat | 2 Po Lam Rd, Sau Mau Ping |
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| AC 7kW x 13 | Coming Soon |
| 海富商場Hoi Fu Shopping Centre | 2 Hoi Ting Rd, Mong Kok |
| DC 60-120kW x 2 | AC 7kW x 12 | Coming Soon |
| 紅磡邨(一期)停車場Hung Hom Estate | 9 Dyer Ave, Hung Hom |
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| AC 7kW x 14 | Coming Soon |
| 平田邨服務設施大樓停車場Ping Tin Phase 4 Car Park | Ping Tin Estate Ancillary Facilities Block, Ping Tin St, Lam Tin |
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| AC 7kW x 9 | Coming Soon |
| 慈民邨Tsz Man | 九龍慈雲山慈雲山道55號慈民邨 / TSZ MAN ESTATE, 55 Tsz Wan Shan Rd, Tsz Wan Shan |
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| AC 7kW x 17 | Coming Soon |
| 瓊麗苑 King Lai Court | 36 Fung Shing St, Diamond Hill |
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| AC 7kW x 11 | Coming Soon |
新界 N.T. | 逸峰廣埸 Greencode Plaza | 新界粉嶺馬適路1號 1 Ma Sik Rd, Fanling | DC 60-120kW x 4 |
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| 百利中心 Parklane Centre | 屯門建榮街25號 25 Kin Wing St, Tuen Mun | DC 60kW x 2 |
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| 兆禧 Siu Hei | 屯門湖翠路201號 201 Wu Chui Rd, Tuen Mun | DC 30-60kW x 2 |
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| 青衣邨 Tsing Yi Estate | 新界青衣青綠街10號 10 Fung Shue Wo Road, Tsing Yi | DC 30-60kW x 2 |
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| 機場貨運大樓油站 Airport Cargo Terminal | 赤鱲角赤鱲角南路10號 10 Chek Lap Kok South Road, Chek Lap Kok, Lantau | DC 30-60kW x 2 | AC 7kW x 2 |
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| 萬金中心 Golden Plaza Shell Recharge | 元朗水車館街28號 28, Shui Che Kwun Street, Yuen Long | DC 30kW x 2 |
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| 顯徑商場 Hin Keng Shopping Centre | 沙田大圍車公廟路69號顯徑商場停車場 B/F, Hin Keng Shopping Centre car park, 69 Che Kung Miu Road, Tai Wai, Sha Tin | DC 50-100kW x 4 | AC 7kW x 9 |
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| 愉翠商場 Yu Chui Shopping Centre (A) | 沙田小瀝源牛皮沙街2號愉翠商場停車場2/F 2/F, Yu Chui Shopping Centre car park, Ngau Pei Sha Street, Siu Lek Yuen, Sha Tin | DC 60-120kW x 6 | AC 7kW x 12 |
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| 愉景新城 D.Park | 荃灣青山道398號愉景新城停車場L7 L7/F, D.PARK car park, 398 Castle Peak Road, Tsuen Wan | DC 50-100kW x 6 | AC 7kW x 14 |
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| 富東邨 Fu Tung Estate | 大嶼山東涌富東街6號富東邨停車場地下 G/F, Fu Tung Estate car park, 6 Fu Tung Street, Tung Chung, Lantau Island | DC 60-120kW x 2 | AC 7kW x 12 |
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| 馬鞍山廣場Ma On Shan Plaza | 新界沙田馬鞍山西沙路608號608 Sai Sha Road, Ma On Shan, Shatin, New Territories | DC60-120kW x 2 | AC11kW x 4 | Coming Soon | |
| 都會駅 MetroTown | 8號 King Ling Rd, Tseung Kwan O |
| DC30-60kW x 2 | AC11kW x 2 |
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| TKO Gateway 東翼 (厚德) TKO Gateway East | 新界將軍澳常寧路2號厚德商場TKO Gateway, 2 Sheung Ning Road, Tseung Kwan O, New Territories | DC60-120kW x 8 | AC7kW x 7 | Coming Soon | |
| TKO Gateway 西翼 (厚德) TKO Gateway West | 新界將軍澳常寧路2號厚德商場TKO Gateway, 2 Sheung Ning Road, Tseung Kwan O, New Territories |
| AC7kW x 9 | Coming Soon | |
| 健明邨 Kin Ming Estate | 新界將軍澳彩明街1號1 Choi Ming Street, Tiu Keng Leng, Tseung Kwan O, New Territories | DC60-120kW x 8 | AC7kW x12 |
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| 田景邨Tin King Estate | 新界屯門田景路10號10 Tin King Road, Tuen Mun, New Territories |
| AC7kW x 10 |
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| 良景廣場Leung King Plaza | 屯門田景路31號31 Tin King Road, Tuen Mun | DC60-120kW x 6 | AC7kW x 12 | Coming Soon | |
| 頌富廣場二期T-Town North | 新界天水圍天華路33 & 39號33 & 39 Tin Wah Rd, Tin Shui Wai, New Territories | DC60-120kW x 6 | AC7kW x 27 | Coming Soon | |
| 天逸Tin Yat | 新界天水圍天瑞路76號76 Tin Shui Road, Tin Shui Wai, New Territories |
| AC7kW x 13 |
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| 明雅苑Ming Nga Court | 新界大埔安埔里11號11 On Po Ln, Tai Po, New Territories |
| AC7kW x 12 |
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| 耀安邨Yiu On Estate | 新界沙田馬鞍山恆康街2號耀安停車場Yiu On Shopping Centre, 2 Hang Hong Street, Ma On Shan, Sha Tin, New Territories | DC60-120kW x 6 | AC7kW x 9 |
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| 黃金海岸商場Gold Coast Piazza | 新界屯門掃管笏青山灣青山公路1號 1 Castle Peak Road, Castle Peak Road-Castle Peak Bay, So Kwun Wat, Tuen Mun, N.T. | DC60-120kW x 4 |
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| 映灣薈 Caribbean Square | 1號 Kin Tung Rd, Tung Chung |
| DC60-120kW x 2 | AC11kW x 2 | Coming Soon |
| 碧湖商場 AVON Mall | 粉嶺一鳴路15號 15 Yat Ming Rd, Fanling | DC60-120kW x 4 | AC7kW x 4 | Coming Soon | |
| 和明苑 Wo Ming Court | Pui Shing Rd, Hang Hau |
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| AC 7kW x 14 | Coming Soon |
| 富泰邨Fu Tai Estate | 9 Tuen Kwai Rd, Fu Tei |
| DC60-120kW x 4 | AC7kW x 14 | Coming Soon |
| 長宏邨Cheung Wang Estate | Tsing Yi, Liu To Rd, 9號 |
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| AC7kW x 14 | Coming Soon |
| 天澤商場 Tin Chak Estate | 77號 Tin Shui Rd, Tin Shui Wai |
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| AC7kW x 11 | Coming Soon |
| 天華邨Tin Wah Estate | 21 Tin Tan St, Tin Shui Wai |
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| AC7kW x 13 | Coming Soon |
| 寧峰苑Ning Fung Court | Kwai Chung, Lei Muk Rd, 99號寧峰苑停車場 |
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| AC7kW x 12 | Coming Soon |
充電站地圖 Charging Station Map
使用說明User Guide
User Guide
聯絡我們 Contact us
常見問題
Frequent Ask Question
Frequent Ask Question
所有BENZ電動車在插槍後，必須在 90秒內完成充電啟動過程，否則電動車會TIMEOUT 並不會充電。可以拔槍重新再充電。
Hyundai Ioniq 在充電過程時有較多機會在充電開始或途中發生固障，請聯絡客服重新充電。
MG ZS 在充電前必須熄車，關掉V2L功能後才能成功充電。
VOLVO XC40 充電開始，有機會電動車的槍座並未完全插妥，導致充電槍不能鎖定。充電不成功，請再嘗試。
SHELL RECHARGE暫時沒有提供SAE 及 CHADEMO的充電插座，未能為NISSAN電動車服務。
Tesla 電動車通常車端已設定 80%/90% SOC， 電動車會在此電量水平自動停止充電。
Kia Nora 充電開始，有機會電動車的槍座並未完全插妥，導致充電槍不能鎖定。充電不成功，請再嘗試。
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